Archive of all new and improved features, fixes and other important announcements
of the year 2023 to make our current and future customers join in on our enthusiasm.
In the Customer's area
section of the main preferences, a number of booking fields can be now set as required (e.g., the arrival time, or the sailing licence). Then, for each messaging template you can decide whether to include a paragraph requesting the pending details to be sent (the system automatically detects what is missing) as part of the communication.
Likewise, four new events have been configured that send a communication automatically: pending payment (days before the established due date), pre-departure (main communication to request pending details days before the check-in date), after-sales (to offer complementary products days before checking in) and closed reservation (to send a survey days after checking out).
Activity reservations now support configuring the same extra in different modalities, each with its specific parameters.
It is now possible to specify the sailing zone in three different levels: at the AndroNautic client, each of its own service providers and each reservation, which allows the particularities of each company and situation to be addressed.
We have improved how proposals of route producs are managed so that the duration of the service can be set and then shown in the generated PDF, the generation process of such PDF and its public link has been optimised, and specific text fields for itineraries have been added in the yacht profile page, which are automatically presented in the route, next to the rates.
Two new filters have been added to the sailing club members listing: boat size and registration date. Moreover, when managing boat charter reservations, the list of passengers can be imported from a previous booking.
We have updated the documentation of our API, currently version 1.1, improving descriptions of endpoints and their parametres, and adding use cases. Likewise, we have also enabled an option in the backoffice for our clients to send a template-based message to agencies they have created credentials for, so they can resell their products and services through an integration.
A new section has been added in the general preferences of the backoffice that allows customising the font type and main and secondary colours of electronic mails, templates of routes and the customer and opportunity areas.
Integration of our booking engine and customer's area with the Paycomet payment platform.
Improvements in response times through code refactoring and caching of data.
A new button in the header of the public website, visible only to sales agents, allows copying a cleared version of the current URL to be sent to the end customer via messaging platforms or email.
Our clients now have the possiblity to customise the 404 error page in their public websites. Moreover, we have also added a new menu option in the control panel that show a list of all visits that generated a 404 error. This listing allows filtering by language, path and user.
Our booking engine for activities now supports choosing the duration and the schedule together or separately (defaults to the latter), which allows more flexibility to our clients when configuring their websites. This allows the visitor choose the product that fits his or her needs more accurately.
Our booking engine is already even more flexible as it now allows a specific product page to display the "Ask for information" form instead of the availability calendar. This allows our clients to configure the product details, rates and schedules for a product (e.g. a catamaran commonly sold via tickets) as a group product as well. Then the visitor can send a request without having to go through all the booking engine steps.
Our booking manager now allows linking users to extras so that, when a booking includes a given extra, a monitor will automatically be created for the associated user. The daily summary of monitors and tasks sent by email already includes such information, and removing the extra from the booking also deletes the task.
You can now configure extra categories in our backoffice, then associate any of the extras to a category. An extra category can have a name, a description and a picture. Then the booking engine of the public website will group extras by category when presenting the selection page (e.g., drinks, toys, etc). Moreover, extras can now be linked, so that they become mandatory when choosing another extra (e.g., when choosing extra "Catering", then extra "Service fee" is added automatically).
Our opportunity/request manager has been greatly improved and now supports the following features:
Allow adding multiple discounts, with extended attributes.
Allows choosing duration and schedule from the product configuration.
Allows adding extras to the proposals.
Allows configuring a promo code.
Displays actual availability in the calendar widget.
Improved usability in mobile devices.
Added a pricing breakdown on the side that helps the agent.
All our customer websites are now integrated with Matomo Tag Manager, a tool similar to Google Tag Manager that allows you to manage and unify the tag and user action tracking in your public website. Matomo is a powerful web analytics platform that gives you 100% data ownership and which we recommend to all our customers. All our websites are being migrated to use tag managers only, and old code is being removed (e.g., Facebook Pixel, Google Analytics, etc).
The calendar that show the product availability in real time now allows showing a brief message at the top of the calendar, which can be configured from the control panel (e.g., "Choose a start date"). Moreover, the calendar now shows a slightly different aspect depending on whether days are selectable or not. That is, if clicking the calendar starts the booking engine process or it is just for informative purposes. Our clients can combine these two elements to improve the user experience.
Integration with Microsoft Office 365 so that email accounts of domains hosted there can be used to manage reservations from within our backoffice.
We have improved the integrated email manager so that messages are now loaded much more quickly, and we have also added an outbox folder (for emails that could not be sent) and the option to manually assign emails without a booking locator to a reservation of your choice.
We have finalised a first version of our sailing club mobile app prototype, which is now available to all our customers, e.g. Palma Jet Ski, Helmsmen Club, and We Boat. Users can now book a boat and manage their reservations, and it is integrated with Boat Track to pay fuel expenses through the app.
New express reservation process of activities for sales agents, much faster and agile than the previous one and especifically design for this type of user.
Per-customer configurable check-in and check-out forms to be sent to the user for faster operation of such tasks. This can help speed up the onboarding process very much, as all the required information will already be in the system.
Integration of our booking engine and customer's area with payment platforms Mollie and Moneta.
We have finalised integrations with Validated Id, that allows electronic signing of contracts, with WhatsApp to be able to chat with customers, providers and agencies from within our backoffice, and with Reviso, an invoicing and accounting software.
This first version includes tools aimed at skippers to help them manage reservations.
Improvements in our existing integration with Redsys to support pre-authorisation and refunding operations.
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